Cancellation policy
1.Booking and Deposit
A deposit of $250 of the total rental fee is required to reserve your event date.
Your booking is confirmed once the deposit is received and the rental agreement is signed.
The remaining balance is due no later than 3 months before your event (or 72 hours if the event is less than 3 months away)
Cancellation by Client
More than 60 days prior to the event: You may cancel and receive a full refund of any payments made, minus a $250 non-refundable deposit.
60 days or less prior to the event: All deposits and payments are non-refundable.
Rescheduling
If you need to reschedule your event, please let us know as soon as possible. We’ll do our best to accommodate a new date, subject to availability.
Deposits can be applied to the new date if rescheduled within 3 months.
If a suitable new date is not available, the standard cancellation policy applies.
Cancellation by The Gathering Place
In the rare event that we must cancel due to unforeseen circumstances (such as natural disasters, emergencies, or government restrictions), all payments made will be fully refunded.
We cannot be held responsible for additional costs you may incur, such as travel or accommodations.
Force Majeure / Acts of God
Neither party will be held liable for cancellations caused by events beyond reasonable control, including extreme weather, natural disasters, pandemics, or government restrictions.
We will make reasonable efforts to reschedule the event. If rescheduling is not possible, refunds will be handled according to section 4 above.
Notification & Refund Process
All cancellations or rescheduling requests must be submitted in writing via email or certified letter.
Refunds, when applicable, will be processed within 7 business days of receiving written notice.
Administrative fees and non-refundable deposits will be retained as outlined above.
Agreement to Terms
By signing the rental agreement and paying the deposit, clients acknowledge and agree to this cancellation policy.